"I want our clients to feel that they made the best decision for themselves or their loved ones by hiring Private Home Care. I want them to feel good about the care and the caregiver in their home."
Mario is focused on making sure that Private Home Care is providing the very best home care experience for each and every client. He is a firm believer in the power of collaboration and open communication and encourages all team members to contribute their ideas and insights to the ongoing process of improving Private Home Care's care delivery model. He is always willing to listen to different viewpoints and perspectives and works to create a culture of continuous learning and constant improvement. At Private Home Care, our mission is to set the gold standard in home care by delivering the best care to clients, developing our caregivers to their fullest potential, promoting our team members for meaningful opportunities, and making a positive impact on our community. Mario's role at Private Home Care is to lead our company forward by making high-level decisions and developing and implementing operational policies while staying true to our mission.
Mario's approach to home care was shaped by his experience growing up around his grandparents and great-grandparents as they aged naturally at home, his work in the home health care sector in Spain, and while working for a Kenyan non-profit focused on helping children affected by HIV/AIDS. These experiences drove Mario to build Private Home Care on the core values of elevating and managing care to provide the best care outcome for our clients. In addition, he helped develop Private Home Care's relationship-based One-to-One Care Model, which emphasizes transparency, personalization, and consistency in care and shaped our company culture.
Mario is always looking for ways to improve our clients' and caregivers' home care experience through technology. He understands that technology can significantly facilitate caregiver and client matches, ultimately helping connect people and care more efficiently. Although high-tech can never replace high-touch, our use of technology continues to help us create positive outcomes for our clients and greater efficiency for our team members.
In his spare time, Mario enjoys traveling and spending time with his family and friends. Mario is a soccer fan, enjoys cooking, and likes spending time outside with his wife, Pauline, and their dog, Rowan.
Get to Know our Featured Caregivers
We hire our Caregivers for their professional experience and skills, but also because they are well rounded, compassionate individuals. They strive to not just provide day-to-day care, but to enrich the lives of our clients. Get to know a few of our Caregivers below.