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Private Home Care

We provide companionship and care in the same way family would.

We built Private Home Care to deliver the best care possible-the kind of care we’d entrust our own families to.

So, we created the One-to-One Care Model. It’s our own relationship-based approach to home health care that focuses on providing personalized, consistent, and transparent care that exceeds all expectations.

With our team of compassionate, professional, and knowledgeable caregivers, PHC offers an array of home health care services to clients of all ages, wherever “home” may be.

If you’re looking for a home care service that provides true peace of mind, call us now, and let’s create the ideal plan for you and your loved one.

Our Approach

Using our One-to-One Care Model, PHC truly offers the best home health care experience. We are honored for the opportunity to serve you and your family and provide exceptional care based on these core principles:

Consistency & Transparency

We believe consistency and good communication are essential to quality, relationship-based care. So, we foster relationships by matching clients with one Care Coordinator and either one Caregiver or a consistent team of caregivers. We also make sure our care is transparent by keeping clients and families well informed through every step of the home care journey.

Customization & Flexibility

What sets us apart is our ability to mold a care plan that is suited to each client’s lifestyle and needs. We also thoughtfully choose each caregiving team based on skill set, experience, and even hobbies and personality. If you ever need your personalized care plan adjusted, our team is able to quickly adapt, and we will work together to provide a smooth transition.

Concierge-Level Service

Our priority is to provide exceptional care and service. We match our clients with a Care Coordinator who is attentive and available 24/7, so you’ll always have help when you need it. Our Care Coordinators aim to anticipate your needs, advocate for you, and be a resource for your family.

Top-Notch Caregivers

Our Caregivers are professional, knowledgeable, and as passionate as we are about serving others. We carefully choose and vet our Caregivers, ensuring we only hire the best people. Because we value quality care over profit, we pay our Caregivers 25% more than the industry average, and we invest in their continuing education. By doing so, we have higher job satisfaction, lower turnover, and the most consistent home care experience.

OUR MISSION

To set the gold standard in home care by delivering the best care to clients, developing our caregivers to their fullest potential, promoting our team members for meaningful opportunities, and making a positive impact on our community.

OUR CORE VALUES

  • Our Mission is the Match

We are committed to matching each client with the very best caregiver for their needs and personality. We evaluate skills, experience, interests, and temperament to ensure the ideal long-term client-caregiver fit.

  • Care for Clients, Care for Teammates, Care for Self
  1. Our clients are the reason we are here. Our commitment to our clients is primary.
  2. We take care of and respect each other as professionals. Caring better for our team allows us to better care for our clients. Our caregivers are our champions and we seek to bring the best and brightest into the PHC family. We rely on extensive support and hands-on experience to set our caregivers up for success, and we give them the tools to excel and grow as we accomplish our mission together.
  3. We have self-respect, integrity, accountability, and take care of our own needs. We always honor our word, do the best we can, stay humble, and seek growth.
  • It’s all about TRUST

The service we provide is rooted in trust between our clients, caregivers, and care coordination team. Trust is at the heart of everything we do–transparency, integrity, and accountability are the fabric from which we are cut.

  • We Challenge the Home Care Status Quo

We are setting the standard, not living up to the one we see. We are the leaders in our industry and community. Our custom Care Experience leverages best-in-class caregivers and puts our clients at the center of everything we do. 

WHO WE SERVE

We provide home care tailored to our client’s unique needs, no matter their age or how long we are needed. Our Caregivers have the experience and knowledge to provide an array of care services, from short-term, post-surgical support to long-term companionship and care for aging adults. We are a leader in live-in care, Alzheimer’s and Dementia care, and we have specialized care teams who provide compassionate end of life care and hospice support.

WHERE WE SERVE

We provide care wherever home may be. In addition to providing care in private homes, we also provide supplemental care in rehab facilities, independent living, assisted living, and skilled nursing communities.

Chicago Metro Region

We serve all of the Chicago Metro Area.

Kansas City Metro Region

We serve all of Johnson, Jackson, Wyandotte, and Douglas Counties

St. Louis Metro Region

We serve all of St. Louis City, St. Louis County, St. Charles County, and the Southern Illinois Metro East areas.

Southern IL Metro Region

Coming soon to Alton, Belleville, Bethalto, Collinsville, Edwardsville, Godfrey, and O’Fallon

Don’t see your city listed?

Private Home Care is growing and will be offering services in new cities soon! If you would like Private Home Care in your city, please fill out our request form. You’ll be notified when we have services available near you.

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