“Roxana was tremendously comforting, engaging and helpful when working with my mother. We couldn’t have asked for a better person to care for her. Roxana understood her needs and impressed us with her abilities as a caregiver. Beyond helping my mother with all of her daily tasks, Roxana became her friend. My mother was always happy to see her and enjoyed having her for as much time as possible. Roxana normally worked four days in a row. She went above and beyond in every way and even checked on my mother on her days off, especially as her health declined. It is not common to meet a person with so much compassion and empathy.”
Roxana joined our team in March 2016 as a live-in caregiver. Her first assignment was with a client who was had been diagnosed with dementia and was a fall risk. From a safety standpoint, falls posed the biggest risk to the client. Prior to starting care, falls became frequent, so it was essential for the caregiver with her to be attentive and ensure proper safety precautions were used at all times. In addition, the client needed medication reminders, reminders to use a walker, personal care assistance, three fresh meals prepared daily and assistance with diabetes management. What was most important for the client was a person she could talk to and enjoy having around. The client was nervous about starting care live-in care. Despite having been diagnosed with dementia, what ultimately made it impossible for the client to stay home alone was a fall. Prior to the fall, the client lived alone so being anxious about beginning live-in care was understandable. Roxana recognized this instantly and made the client feel comfortable with her unique approach to care. She was successful in preventing falls, provided the necessary assistance with all activities of daily living so the client could remain in her own home and, perhaps what was most important for this client, Roxana was a great companion.
When asked why she likes being a caregiver, Roxana said the following:
“I feel this is what I was called to do. Working for others gives me a deep sense of purpose and I seek to create a true connection with the people I serve. To me, having the opportunity to make a difference in the life of someone is something very special and something to be grateful for…I can truly say I love what I do.”