PHC Difference

Get Started

The Private Home Care Difference

Private Home Care was founded on a simple promise: we do everything possible to keep our clients happy at home with exceptional caregivers. From the very beginning, we built our reputation on 24-hour and live-in care, giving us the experience and depth needed to address every level of need—from straightforward support to the most complex situations.

What sets us apart is the PHC Difference. As a family-owned, non-franchise provider, we are proud to operate independently—free from franchise fees and rigid corporate structures. This independence allows us to reinvest directly into our caregivers, our care teams, and our operations, resulting in better benefits, stronger support, and ultimately the best care for our clients. It also gives us the flexibility, responsiveness, and personal attention that national chains simply can’t match. Our independence allows us to deliver a true concierge-level of service—developing creative, customized solutions for each client rather than forcing a one-size-fits-all model.

We deeply understand home care. It can be emotional, complex, and sometimes unpredictable. That’s why our systems and teams are designed to anticipate needs, communicate clearly, and course-correct quickly when challenges arise. Clients remain safe and comfortable at home, supported by caregivers who are exceptional and by operations built with large-scale sophistication and small-company warmth.

At Private Home Care, we combine the best of both worlds: high-touch human care and smart, empowering technology found only here. We are the only home care provider piloting a unified virtual care ecosystem—an advanced suite of tools that works together to prevent risks, enhance oversight, and elevate peace of mind. Our virtual care platform includes predictive depth sensors that detect gait changes and fall risk with over 97% accuracy, audio-based AI monitoring, and remote wellness visits that keep us proactively connected between in-person care. This virtual care model will eventually be offered as a standalone service, giving families access to our technology even outside our in-person service areas.

We believe high tech can strengthen and support care—but it can never replace the human connection at its heart. The result is a care experience that feels personal, attentive, and deeply human.

Simply put: no one does home care the way we do.

Caregiver giving glass of water to client in a home setting.

A Model Built for Responsiveness and Accountability

Most agencies operate with one office staff member per $500,000 or more in revenue. We staff at one per $250,000—twice the industry standard. This structure allows us to stay genuinely available, so clients and caregivers always have a real person to call when it matters most.
We also leverage AI and automation to eliminate inefficiencies, allowing our people to focus on what truly matters—our clients. We promote from within, maintain a culture of accountability, and ensure the client experience guides every operational decision.
Our best-in-class Caregiver, Care Management, and Operations Teams work in unison to support every stage of the client journey. When something needs to be adjusted, we don’t hesitate to act—we adapt, we improve, and we make it right.

Caregivers Who Set the Standard

Our caregivers are the foundation of everything we do. They are skilled professionals—experienced, compassionate, and dedicated to making a difference. We hire selectively, support deeply, and offer competitive pay. We invest in training, best-in-class caregiver benefits, and frequent communication because we know great care comes from people who are respected and connected. Our caregivers are more than employees—they’re the heartbeat of Private Home Care. When they thrive, our clients thrive.

Technology That Extends Care—Not Replaces It

We’re a tech-forward organization using innovation to elevate safety, communication, and oversight. Our approach combines industry-leading depth and thermal sensors, Sensi’s AI-powered audio monitoring, and virtual check-ins for added reassurance. All technology is voluntary and provides preventive insights, real-time visibility, emergency detection, and insights into trends like gait and sleep patterns—keeping care proactive and personalized, not just reactive.

Rooted in Care Management

Our roots are in care management, and that expertise continues to guide everything we do. Our internal care managers—and our partnerships with independent professionals—ensure each client receives the right care at the right time, supported by clear communication and strong clinical insight. They serve as advocates and problem-solvers, helping families navigate what can often feel overwhelming. Their goal: to keep every client safe, stable, and thriving at home.

Thoughtful Care, Designed Around Each Client

Every relationship begins with an in-home assessment led by our Care Management Team.
We take time to understand each person’s health, routines, preferences, and goals—because meaningful care starts with knowing the individual behind the plan.
From there, we build a tailored care strategy and hand-select caregivers who are not only qualified but also a genuine personality and values match. Families are active partners in this process, giving them peace of mind that care will feel right from day one.

Care Management That Never Steps Away

Each client is supported by a dedicated Care Manager who stays engaged throughout the entire care journey.
Care Managers introduce caregivers, make home visits, collaborate with providers, and continually adjust care as needs evolve. They ensure communication remains open and that no concern goes unaddressed.
Because we are not a franchise, our Care Management Team has the freedom to be creative and solution-oriented—designing care plans that truly fit each client’s circumstances. That creativity allows us to respond quickly, adapt thoughtfully, and deliver care that feels seamless and personal.
Our Dementia Care Program is a hallmark of this high-touch approach—offering structured activities, caregiver training, and direct oversight from licensed clinicians and social workers. It’s one of many ways we help clients with Alzheimer’s and other dementias remain safe, engaged, and fulfilled at home.

Our Commitment

At Private Home Care, we don’t just provide care—we build relationships, restore confidence, and bring order to what can often feel uncertain. We measure what matters, act quickly when something needs to improve, and stay close to the people we serve. Our best-in-class team loves what they do, and it shows in every visit, every adjustment, and every outcome we deliver.
This is the Private Home Care Difference:
Where large-scale sophistication meets small-company warmth, caregivers are valued as professionals, creativity drives care management, and every client is cared for like family.

Experience the Private Home Care Difference

If you’re exploring care for yourself or a loved one, we’re here to help.
Call us today to learn how our care management, caregiver matching, and concierge-style approach can help your loved one stay safe, comfortable, and thriving at home.

Not sure where to start?

Whether you’re looking for 24/7 assistance or a few days of weekly support, the best – and easiest – first step is to speak with a PHC team member. You can even set up a complimentary in-home consultation.

Start Here

Get to Know Our Care Specialists

Our Care Specialists are the best in the industry. They are professional, knowledgeable, and as passionate as we are
about serving others.

Tamica H

Professional Caregiver

Paris L

Professional Caregiver

Tary H

Professional Caregiver

Dee R

Professional Caregiver

Kayla W

Professional Caregiver

LaDonna A

Professional Caregiver

Meet Our Caregivers

Join Private Home Care and be a part of an exceptional team of caregivers.

We highly value and respect our team of professional Caregivers, and that’s why we have higher job satisfaction and lower turnover.

When you join PHC, you join a team of professionals that are skilled, knowledgeable, and passionate about serving others and providing the best care.

Join Our Team